CrownTracker Portal

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The Reserve Manager Portal (the Portal) allows non-council Crown land managers (CLMs) to connect online with the Department of Planning, Housing and Infrastructure - Crown Lands.

The Portal will allow you to conduct the following activities:

• Create and manage your account details
• Apply to be a board member of a statutory land manager
• View details of Crown reserve/s you manage
• Request a change to Crown reserve details
• Submit an annual report
• Submit a risk alert on the Risk Register

Registration

• All non-council CLMs are automatically registered to access the Portal when they are appointed to their role. CLMs should have received an email with a temporary password and a request to verify their email address. Please ensure to check your spam/junk mail folder in your email box.
• For other people seeking to register to access the portal (such as people wanting to apply for a board vacancy), please click on the green 'register' button.

Login

• For community board members (appointed as statutory land managers) click on ‘Individual’. For a corporate land manager representative, click on ‘Organisation’ in the blue login area.

Support

• Forgot login details - If you have forgotten your username or password, please contact us on 1300 886 235.
• Quick reference guides – view the following guides to assist with using the Portal
  • Logging into the Portal (PDF)
  • Using the map (PDF)
  • Submitting an annual report (PDF)
  • Board member application (PDF)
  • Reserves Directory - How to update a listing (PDF)

Council Crown land managers can access a dedicated portal and resource materials via the Council Crown land manager webpage.